FAQ


What time does the training course start?

Training runs from 9:00am until approximately 4:30 pm. There is a 30 minute lunch break and two 15 minute coffee breaks.

What should I bring?

A notebook and a pen. We take care of everything else!

Should I bring a lunch? Is there a cafeteria?

You can brown bag it and there will be restaurants close by.

What if I have special dietary needs?

Please contact Total Corporate Learning’s Training Coordinator by calling 604-261-2773 to coordinate any special requests.

What should I wear?

Often our trainees dress “business casual” but there is no dress code. Dress comfortably!

Will I get a certificate of some kind?

Upon completion of the course, you will receive a certificate of completion.

How many people are in the class? Will there be a chance to talk one-on-one with the instructor?

With a maximum of only ten people per class, there will be plenty of individualized attention from the instructor, as well as opportunities to ask questions.

What is the minimum number of students needed to run a course? Are you going to cancel on me?

One! If you are registered in one of our courses, we promise that we will not cancel it.

What if I have questions after the course is finished?

We make every effort to answer all your questions during class, but sometimes a question arises after the course is finished (say, when start working with your own data). For the first 2 months after a course, you are welcome to e-mail questions you have to our Trainers. Please note that they cannot always answer them on the same day, as they are frequently training.

Do you offer one-on-one or custom training?

Yes! Our team is more than happy to provide you with one-on-one training and consultation customized to suit your needs, either at an external location or at your place of work. Please contact Total Corporate Learning’s Training Coordinator by calling 604-261-2773 for more details.

What do you mean when you say you are a Sage “Certified Trainer?”

We have successfully completed the Sage Trainer certification process. We offer official Sage manuals which are included in your cost, certificates of completion after every course, and a comprehensive syllabus sanctioned by Sage.

What if I have other learning needs?

Yes! We also have regularly scheduled courses on Accpac, Microsoft Word and Excel, and Fundamentals of Accounting. If you have a suggestion for a course that we do not offer, please let us know! If you want it, then that likely means that others do too. We also offer custom training tailored to suit your exact needs. Please contact Total Corporate Learning’s Training Coordinator by calling 604-262-2773 for more details.

Did we miss a question? Still wondering about something?

Please don’t hesitate to contact Total Corporate Learning by phone at: 604-261-2773 or by e-mail at info [at] TotalCorporateLearning [dot] com.